O2Works

Implementation (modules or full)

  • Integration review
  • New module training
  • Project management
  • Fir/gap facilitation
  • Application implementation

Client Advocate

  • Assessments (upgrades, new and reimplementations)
  • Planning workshops
  • Third party project analysis and review

Quality assurance

  • Testing management
  • Full project live cycle review
  • Implementation QA management

Upgrades

  • Technical support
  • Planning
  • Project management
  • Testing
  • Training
  • Fit/gap

Application Optimization

  • New Feature Training
  • Health check assessment
  • Tuning
  • Best practice elevation.

Testing

  • Regression
  • Performance
  • End user and IT testing
  • Scripting

Training

  • Workshops
  • Classroom training
  • Mentoring
  • Train the trainer
  • Training instances and training plan development

Maintenance

  • Remote DBA and system administration support
  • Security review
  • Patching
  • Testing services