R12 Applications Upgrade – Tips and Useful Methodology to Help Deliver a Successful Upgrade Project.The R12 upgrade is different than the 11i technical upgrades. Because of changes to the look and feel, functionality, and reporting, the impact to end users is significant. We’ll take you through key changes and provide tips and methodology to help you succeed. We share secrets of what you need to do and where to find answers. This presentation is for anyone who needs to plan, manage, or be part of an upgrade. Our experience has shown that organizations need to manage end user change effectively to be successful.